Apologies LIMA OR ALHPA JUNK I have only just seen your post and thank you HOTMETAL for the answer. I was informed myself by an airport police sergeant who was very keen for me to press charges. Now that I have availed myself of the full facts I will have no hesitation in demanding a full apology and see the individual removed from duty. Their other choice will be for me to call the police and press charges as others have mentioned complaining to the security management is a waste of time. As the management don’t want to upset them in case they go on strike which would result in airport closure.
So as far as I am concerned now I don’t speak to them I never go through alone or allow my crew to. So if there is an incident there are witnesses especially as I had to defend a colleague who was accused by security of something he didn’t do and that’s all the proof I need that some of them will lie to protect themselves.
I also file CHIRPS and MOR if serious enough and am quite prepared to call the police if there is a need. I already have one guard who won’t come anywhere near me which suits me fine. But I always stay in control I never lose my rag I just state facts as I will not give them the satisfaction of taking my pass.