The Reality
There are less crew doing a whole lot more work
The demogaphics of QF CC has changed dramatically
You now have a BKK Base an AKL Base,part time,a large pool of casuals and poor morale amongst permanent Australian crew.
If you are not happy you dont smile
So is there a correlation between declining service levels and the declining number of full time Australian crew....OR has QF service just been rubbish for its entire 86 year history?