Performance Reviews
QF has in place performance reviews for every sector and every crew member.
You dont perform to standard believe me they know about it.
The visitors do something about poor performers...clause 11s.
In 1965 it cost 2 years salary to fly LHR return....now it costs 2 weeks salary.
Everyone still wants all the bells and whistles.
If you go into an automotive showroom looking for a VEE DUB you dont expect to walk away with a BMW for the same price.
The Airline industry in Australia has been overservicing pax for years.
As has been said elsewhere its TRANSPORT...nothing more nothing less.
The name AIR BUS says it all...its a bus service.
No American carrier is ever in the top ten.
The Americans see aviation for what it is.