Cargo Boy: As you state you are a Grumpy old pilot, but next time think before you go off on one at someone like that. We cannot all have jobs in the front office and FS if the closest that most will get to flying. A lot of poeple get enjoyment from whatching you guys at work that doesn't mean that they should be shouted down by yourself. If people don't ask the question they won't fing the answer and a person like yourself is the person to ask. Reamember people like us pay you wages so be nice. DON'T bite the hand that feeds. If flying is making you grumpy come and try something like truck driving. I have to deal with more idiots than you do. Oh and forum rules state something along the lines of don't abuse the Noobs. So think before firing off.
More importantly, weldone to all involved. Shows that flying can be safe, not like in some countries.