Hi Sid,
A huge number of LL ATCO's read this forum and I'm sure your comments and the positive attitude of your fellow flight crew on here won't go unnoticed.
In GMC terms you know it's going to wrong somewhere at multiple points during the day in both T1 and T4 (last night Kilos and bravo blocked for 10-15 minutes as SAA A346 towing onto 134 couldn't park due to BA equipment on the gate, delaying both outbounds and inbounds). This is just part and parcel of the job, and most of us enjoy the challenge.
If the magic of T5 happens and loads of umper lumpers appear with red caps, the job might get a bit boring..................