it can be done!!!
22 February 2005
MEDIA RELEASE
SKYWEST WINS AGAIN ON PUCTUALITY
For the fifth consecutive month, Skywest has beaten big operators Qantas and Virgin Blue to take out top honours in the nation's official comparison of airline punctuality.
The on-time performance statistics, showed 93.3 percent of Skywest's arrivals and departures in December were within 15 minutes of schedule, a result that was 9.4 percent ahead of the national average of 85.3 percent. The nearest competitors, Virgin Blue and Jetstar scored 86.7 percent. .
Skywest Marketing Manager, Alisia Battalis-Mumby said the results confirmed the airline's sustained high performance in quality customer service.
"To have the highest on-time performance score ahead of the major competitive players, consistently over five months, demonstrates a service reliability that our passengers can expect," Battalis-Mumby said.
"To beat Australia's largest airlines is a huge achievement for Skywest and we are very pleased with the results."
The figures, measured monthly since November 2003, compare the results of Skywest, Regional Express, Virgin Blue, Qantas and Qantas subsidiaries Jetstar and QantasLink. The results show that Skywest has consistently outperformed the other airlines included in the comparison between July and December 2004.
Skywest's strong record of on-time flight departures was significantly better than Qantas and QantasLink who showed results of 83.1 percent and 84.5 percent respectively.
End of Media Release.