A4,
"Of course if BA got its act together then it wouldn't be an issue of discussion - you'd arrive at stand to be greeted by a smiling and happy ground crew with guidance and ground power awaiting you."
Jay-sus! That would need a Disney-size fairy tale to be accomplished. Apparently Terminal 5 is going to save us all from the ills of BA. Hallelujah! T5 may even be a cure for cancer!