Derek Zoolander
She could have learned something from fellow board member James Strong. Walk through the terminal sometime with the peasants. Someone might say hello. Talk to the staff frequently. You might learn something not apparant in the thin air where you mingle
Precisely DZ. Where is James Strong these days anyway? It's not rocket science listening to the staff on all levels - you will learn more valuable information than you will ever get from some management spin doctor!
I guess we won't be reading any more free advertising, I mean advertorial on Japanese ski resorts owned by her old man in the in-flight magazine.
Not sure who said it but it's a goodie: "You can tell a lot about a man by the way he treats a person he doesn't need".