PMS You really don't have a clue do you. Serco give you a contract to sign before you come and it says what housing you will get and what salary you will get and what will be included, and guess what, you get off the plane and that is what you get. You get paid on time. The only time the conditions have changed while I have been here was to go from a basic salary only where everything was provided to an all in package salary, which resulted in a whopping big payrise for most of us. Those bastards!!!!
The ones to change things on a regular basis without notice is the GCAA reference rostering, sick leave requirement for medical certificates, annual leave restrictions etc.
Serco give you what they promise, and I will keep saying it PMS, cos in the last 5 years that is exactly what has happened here (not to mention a brilliant sharesave scheme that is about to mature
)
And before you call me a crawler, or a management suck up, which seems to go hand in hand here with any positive comment about any employer, look back through my previous posts where I have been brutally honest about Serco in other facets of their operations, namely, their lack of an open and transparent selection process when promoting staff and their penny pinching when it comes to provision of accomodation and the furnishing of that accomodation. They provide what they say they will, that is, they say they will give a 3 bedroom furnished apartment to a family employee, and they provide that, but they do not say the standard of that accomodation. When it comes to accomodation and the support section in general you have to keep them honest otherwise they will let you live with furniture held together with masking tape, and with 4 odd dining chairs as part of a dining suite.