Hi. The group discussion was the same both times. It's about allocating compensation to people who have complaints about their holidays. It might have changed. I don't think there is a right/wrong answer, it's to see how you work as a team and under pressure. Whatever you do don't take over but don't be a shrinking violet either!! I personally preferred it when the discussion group was larger but it doesn't make any difference really.
I felt that the intervierwers were really friendly people and wanted you to do well, so they try and put you at ease. If a question stumps you just ask them to come back to it. I did this on one of mine (how do you feel about change and give an example) and they were fine about it. I got the job (well I'm in the hold pool is that the same thing!!!) and waiting and waiting for a course date.
All the best for next week. You'll be a star
