I'm not sure in which direction Calypso is pointing his finger but rest assured that I do not, and never have, been employed by FR.
I have, however, been involved with FR as their GH agent and been involved when the option to re-tender for their business was not exercised.
This was a hard decision as it meant jobs & livelihoods for a lot of dedicated and professional individuals.
Why take such a decision?
FR were driving in a direction that we did not want to go. Mainly, changing contract expectations at will and enforcing restrictions that diminished operating efficiencies.
As a supplier you have a choice. Deal with the customers demands or not.
If you do not believe that the whole package is workable and beneficial then again there is a choice. Deal with it or walk away.
No moaning, no whinging, just a lot of sleepless nights trying to do the right thing for the business as a whole.