EEEEEKKKK
Handling in BHX is terrible. Btw so is MAN.
I have never left any of those on time even though we almost always land before our scheduled on block.
One of the craziest was in MAN, we were waiting 20 minutes for a guy to operate the finger. All luggage was offloaded after 10 minutes but the pax had to wait 20 to get off....
I would even say that handling in Spain and Italy is better than BHX and MAN.
And OPS freq is not manned all the time...
Come on guys - you can do better