SLFguy: you won't be aware of this I don't expect, but some of the pilot's organizations are currently compiling reports from crew about the inconsistencies and heavy handed approach towards crews. To assist in this it would be really helpful if crews would forward their letters to the relevant organizations, one letter per report will carry more weight than one letter with several reports in it. SLFguy: it would be very helpful if you could submit your complaints to your MP, and probably to the airport manager at the appropriate airport, and probably to the Chairman of The Transport Select Committee.