Hoss - I guess in absolute terms what you say is perfectly valid but ultimately it is their train set as such and I am sure that they are aware of the effect the that the year 12 requirement has. As I understand it the year 12 requirement (in addition to the psychobabble tests) has only come about as the Qlink operations have become more subordinate to the larger empire as it were. I daresay the decision was made by someone further up the food chain than a clerk and it is my guess that this decision was made by someone in Qantas not Qantaslink.