As a trained dispatcher with 13yrs experience in the UK I have seen my authority undermined year in year out, by the airlines we handle, by interfering reps, lack of support by weak management and now by a centralised load control which employs cheap labour to maximus profits in a difficult industry which is being decimated by 'low cost' carriers.
Poorly trimed a/c, sometimes even out of trim a/c are a result of CLC, it will take a serious incident for the industry to seat up and take notice of the real problems faced by handling agents. But hey, they all like to say safety first... yeah right.
