I was a satisfied customer on both BAcon and Flybe before the merger. As the merger approached and the mood changed, a couple of personal experiences prompted me to look elsewhere. Since the merger I have not yet returned to Flybe. I'll wait until the dust has settled and only then I may give them a try again. Mind you, that may well only happen if they can match or better the fares I'm presently paying with the competition! I understand the problems and frustrations experienced by Flybe and ex BAcon personnel, but, as a paying customer, I need to get from A to B as quickly and as efficiently as possible. I don't have the time and money to be charitable to a commercial concern whilst they get there house in order. At the moment I consider the Flybe operation as unreliable and thus choose to take my business elsewhere.