Mr I L-G is on BBC Parliament at the moment - spouting anecdotes & suggesting to a public services exec director that he should ask Tescos for help making the queues at Passport control in Heathrow shorter / improve public services (!?).
Comes across as a bit of a know-it-all patronising smart ar*e, but is probably genuine in the context of the original post here.
(PS - should say I don't normally watch BBC P - just by co-incidence I had a look at what the committee were upto and there he was)