Assessment Day Questions...
do they ask situational and/or hypothetical questions like:
e.g
Decribe a time when you have had to deal with an angry customer?
Can you think of an example of when you’ve demonstrated excellent customer service?
What would you do if....?
How do you keep an unaccompanied minor entertained during a flight?
etc etc?
sorry to be a pain guys...I just wanna cover everything in my preparation for the assessment day coming up on the 15th...wanna make sure i dont miss out on anything you know?
