I think that using Web based applications are probably the way forward for those airlines that are not the majors and would like a bit of control over their flight planning systems but can't quite afford to do it themselves.
I have also found that it is a lot more user Friendly than getting them sent through on the SITA etc as if the print corupts or something goes wrong with it you can just print the part you need again rather than having to request the whole lot again if it was coming through on SITA.