Sorry to have to say this because I do feel extremely sorry for the individuals involved BUT I don't fear going to EDI anymore now that we are not handled by BA.
However, coming back to BHX if you are informed Swissport are involved is a very traumatic experience ! Peanuts monkeys say no more - actually that's not fair. Peanuts - people who don't give a toss cos they are not paid enough to ! Pax at BHX will be voting with their feet if this continues.