CASA web site.
Industry Complaints Commissioner
This week I am also pleased to announce the appointment of our new Industry Complaints Commissioner, Michael Hart.
Michael comes to CASA with an extensive background both in aviation and the public service.
He has previously worked with the Australian Defence Force, Australian Customs Service and the NSW Independent Commission Against Corruption.
The Industry Complaints Commissioner role is an extremely important one, as it provides members of the aviation industry with an additional avenue for the investigation or review of CASA processes and decisions.
This is a particularly high profile role and one which has been very well received by the aviation industry since it was established in February last year.
The role adds another layer of transparency and accountability to our processes and ensures members of the industry have another way of seeking review in addition to traditional internal and external avenues.
I am sure you will all make Michael welcome as he settles in to this important role and gets to know our organisation.