and another thing.....( sorry sth almost went into the beer call mode)...jpa r a private civilian company hired by mod....if they r not producing satisfactory results ( have to wait a moment , nearly laughed myself unconcious there ) then they r open to being sued like any other mickey mouse outfit....remember all the past guff that mod have been punched around the courts for, watch for the tv adverts , NO WIN NO FEE , its gonna happen , i just want a bit of administritave justice.