Jet A knight
You have echoed what I would have said about MBA747 ,He is extremely out of touch or has had no experience in GA .
I Previously worked in supplementary Airline and I am now back in a GA and I believe the company SOPs I work under now are much stricker than the previous company.
As for there being a shortage , a mate of mine that works in the North west told me the other day that the company he works for (which is one of the largest single operators) will have to start to advertise as they have no one on their hold file .He said this would be a first time for this company.
Regards The Dog