Can't Hover
Its dead easy mate, and this is what you do.......
Put in a redress of AMP himself and put it through the normal channels on station, Cf Clerk, OC PSF, blah
The first thing that will happen is that you will be summoned to handbrake house for a one-to-one meeting, probably with OC Admin to discuss your points. No worries there. Just tell him or her of your grievance and that you and Mrs Can't Hover are thoroughly sick and fed up of being pi$$ed about by JPA, and that you wish to redress the 'head man' ie AMP.
I guarantee you that things will get done, and in a very short space of time.
The last thing OCA wants is a redress of any kind on his books, let alone one against AMP!
Just do it. Don't be scared or worry about what might happen, because it will show the blunties that you are not afraid to use your redress option when you are forced to.
Good luck and be prepared for a bit of a bollocking, but don't give up or withdraw the redress until you get what you want. You will be told that 'if you withdraw your redress' it will get sorted. Just tell them that you will withdraw it, when the problem is redressed and NOT before. The same goes for the rest of you out there who are sick of being screwed by the system. Exercise your rights boys and girls.
Kind regards
TSM