oltonPete
I have no idea how many passengers they have alienated over the last 6 weeks
But since I shall be on a route that exclusive to BA/Manx/BA/Flybe then it matters not if I feel alienated. Booking today for LGW/IOM I felt highly alientated by their website and manner of dealing with me and my booking.
High prices and low service. Fab. The sooner my mother leaves the Island the happier I shall be.