Most posters seem to have not seen or ignored the comments of Ryanair
"A spokesman for Ryanair said: "We apologise to Mr Cannon that our handling agents in Bergamo did not follow the correct procedure by advising our cabin crew in advance of his broken leg.
Ryanair itself seems to have accepted it failed the passenger and then go on to make the extraordinary comment
"However, we are pleased that our cabin crew were nonetheless able to provide him with special seating arrangements while on board and full assistance disembarking at Luton Airport."
Seating arrangements?