PPRuNe Forums - View Single Post - Ryanair forces boy with leg in plaster to stand on 2 hour flight
Old 21st Apr 2007, 10:07
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westie
 
Join Date: Mar 2005
Location: uk
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Monkeytoo - Taking my point rearding the purchase of extra seats a bit further - yes this does happen for the reasons I mentioned before, but I think in the case of the airline I fly for, the tour rep would have sorted out all formalities and obtained a medical certificate where appropriate so that everything was in order when the pax came to check in. Not the case I assume in this instance, so not totally the fault of Ryanair, but I still feel their customer service from all areas appears severely lacking.
On the issue of cabin secure.....where is your part of the world?? I have landed only once in 20 years with the cabin not being secure dues to a pax not in his seat. he was arrested upon landing, but thats another story. So I am surprised when you appear to say that it is a regular occurance to land without the cabin being secure.
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