I departed LHR this morning and was held in the 'juliets' before taxi waiting for a BA 767 to park - no guidance.
On my return this afternoon I held for 15 minutes waiting for stand guidance. I called speedbird only to be told that dispatch are short of staff.
15 minutes blocking taxiway B because Willie has got rid of superfluous staff.
Do me a favour BA management, put your own house in order before blaming anyone else for your delays.
...and keep the lighting system HAL. I, too, have used Manchester - it's a right mess.