Some companies (like mine) make contracts without consulting the crew representatives and this results in an unfriendly environment for crew. Some hotel staff think they can shortchange us with bad or no service as the company defaults on payments etc. What people who handle the admin dont understand is that a badly rested crew is a flight safety hazard. I have a great respect for a person who knocks out the "why" of an accident investigation due human error before it happens. Kudos for the captain who took this decision!!!!
