Luton Airport 'worse than third world'
12.04.07
Passengers have said immigration control at Luton Airport is worse than in Third World countries. The accusation came after a Devon councillor queued for two hours early on Sunday morning with 800 fellow travellers in a stuffy hall to get his passport checked.
Councillor Roy Turner, 61, said there was no information to tell tired flyers what was happening and no provision for people needing to sit down or go to the toilet. And when the easyJet customer finally reached the immigration desks he found there were only two officers to deal with the hundreds of delayed passengers.
Mr. Turner said: 'In almost 50 years of travelling I have never witnessed such as example of uncaring, inefficient and blundering bureaucratic ineptitude even in third world airports.'
Luton Airport bosses said they were not responsible for staffing levels at the immigration desks but they were now looking into how they could have improved the situation for waiting passengers.
http://www.uk-airport-news.info/luto...ews-120407.htm