a push back without having a head set connected,would that not be a cardinal rule broken,my God this is getting beyond a joke WERE THE HELL IS CASA
AS for the dip sh!t manager on this forum,is that the best you can come up with oh please,it seems to me you don't understand processes and procedures and why they are brought about,perhaps it's time you call it a day and go a work for someone like Pizza Hut,hang on a sec they didn't become a world wide business because they cut corners(no pun intended),nor did Qantas this is very disturbing