So, this is how to replace unreliable kit – report faults and get a replacement.
tuc, M-TADS was in the pipeline well before May 2006. (A point which will also answer your "Do we get free replacements?" question...). I know where you're coming from with the rest of your post, though.
PS: When Browne stands down as SoS, will DES need to change its name?
