And on the point off education can you give me an example off when this extra knowledge helped you out off an unusual situation?
How about the amount of times people who don't have any interest in taking the time to learn/pick up a little bit of background about aircraft will continually end up sending aircraft back to stand because "there's a panel open near the rear". Those who've bothered to go on fam flights, talk to aircrew etc won't even bother to point out "you're vent is open as it should be".
Or what about the same people who won't even consider that an aircraft coming in with hydralic failure could well end up gouging two grooves in the runway, not to mention the damage to the aircraft, because the gear doors won't be retracted.
Many people think this is basic but it happens a lot.