OK just to update everybody. The interview process is really comfortable, you're met individually at reception, taken to the cafeteria to read about bmibaby; then take a series of small tests based on maths, spelling, bmibaby and geography. After this you have a 2-on-1 interview which is professional but at the same time very friendly. I got my offer through the other day for a training course beginning April 30th, am very excited as this will be my first CSA job and can't think of a better company to start with. tiny town here I come ...