Blueyonder Broadband, Now Virgin Media
Hi all,
Before Blueyonder became Virgin Media (VM), I was with them for around 4 years on the £35 a month package. They provided a great, consistent service, and we basically got what was on the tin.
Since VM took over, we have noticed a drastic reduction in performance. Download speeds and page loading speeds have reduced to annoyingly slow rates at random periods of the day. Even connection at certain times is impossible. This happens of pretty much a day-to-day basis. Like now for instance. It took nearly 40 seconds to load the PPRuNe page. Usually, it loads in a flash like most other pages.
I was wondering if anyone else out there, who was previously on Blueyonder, has noticed/reported any issues of this ilk.
I've repeatedly phoned their Customer Service department, and they keep saying there is no problem. Seen as all these problems appear to coincide with VM taking over, it has to be more than mere coincidence!
Any ideas on why this may be happening? Your thought and/or advice as always will be much appreciated.
Cheers,
S