PPRuNe Forums - View Single Post - Unbelievable BA story

21st Mar 2007, 11:49

#73 (permalink)

slim_slag

Join Date: Jan 2001

Location: He's on the limb to nowhere

Posts: 1,981

Likes: 0

Received 0 Likes on 0 Posts

That is a very sensible customer service orientated solution, Taildragger. If reported correctly, telling a first class passenger to 'get over it' isn't. So many airlines really don't deserve our business.