PAXboy - I can assure you that I do not post every problem I have on the web. I run at about 5 posts/year on this site, you are running at around 500/year.
Swiss have sent SMS flight updates for years, I was offered the same (from BA I believe.) when I booked a flight last week. My point is that EZY had and perhaps still have the best website for booking, they could have continued to set the standard, in my opinion they no-longer do and have always had a blind spot w.r.t. customer service.
Only an Easyjet employee will be able to find out when they took the decision to cancel NCE-GVA but the employee I talked to at the airport said it was already cancelled when she came on at 7:00am local time, that timing puts me still at home AND even after 7:00 the information is still useful because the objective is not to stay at home but to get on another flights (Zurich, Frankfurt, Dusseldorf, Amsterdam that would get me to Leeds/Bradford.
I understand that there might have been other options with crew/planes. I know the timetables quite well, I doubt it was an option. I would just be nice for them to do what they can, and the technology allows it to done at little cost/effort but with good Customer Sat.
Not wanting to be seen to pick on EZY, let me volunteer my vote for the worst website. BMI without a doubt - your votes?