Thanks for the vote of confidence in my ability to manage, but alas I spend none of my time on any of the floors at CX city.
Life is real simple. If you don't like the situation you are in, change it. Insanity is defined as doing the same thing over and over expecting a different outcome. If this place and CX makes you that miserable then please leave. You have our blessing!
If you want to know a worse airline culture, try emirates, china air lines, korean, asiana, virgin blue, qantas and national jet. I am sure there are other bad airline cultures out there but my friends only work for those airlines I have listed. From reading other posts UPS and Fedex sound good, but they are not an option for us antipodeans.
Has CX been unfair at times....ABSOLUTELY...and so has just about every other big company on earth. Get your blinkers off and start talking to people who work in the real world! You will soon realise that life isn't always fair in any big company.