Titles
A useful guide is the free booklet inside Aircraft Illustrated (March issue) which gives details of UK airlines, including management.
Malcolm is this context I assume is Malcolm Hart - Managing Director
The listing shows a Flight Operations Manager but think this should be Flight Operations Director.
As regards "titles within titles" for a small Company, it is common practise, where there are multi types (Aurigny has had, at the same time, Bn2a, SD3-60, SF340 & ATR72) for there to be a Chief (FOD or Chief Pilot or whatever) and then Managers on each fleet responsible for the technical matters etc, as the Chief cannot fly all the types.
If you were in aviation you would understand this.