Flybeeee,
I'll gladly tell you where FLybe has atrocious customer service...
A customer service centre which has refused to reply to customer queries on three separate occasions. But it really got to me when I asked about a flight I was due to take two weeks from the time of query...I got a reply telling me that they had 28 days in which to respond!
Check-in staff at LGW (and I hasten to add it was only two of them...there may be many sensible ones) who could offer no answer other than those programmed into them at the android engineering centre...
And one particularly obnoxious hostie whose customer training was obviously provided by David Brent...(although again, her colleague was much more reasonable).
Just seems to be a much higher occurence of poor treatment than with Easy, BMI, BMIbaby, Jet2 etc.