Not just question 16, but all of the questions. If you compare Corporate ratings to others, a higher percentage of our corporate colleagues are satisfied in all areas covered by the questionnaire.
A different mindset between different groups of workers in the company perhaps?
IIRC the question that got the highest number of 'dissatisfaction votes' amongst all of the groups was the one about communication across the company.... surely this is one that should have amongst the highest overall score -
poor communications in this respect is indicative of poor management, poor company structure, poor prioritisation etc etc ... something that surely should worry the senior managers, rather than have them pat each other on the backs because we came 20th??