TURIN - Ok, BA Mainline engineers WILL still be on-site and in an 'engineering' capacity only - ergo 'airside' and in BA engineering style uniforms, however this will not help passengers identify customer service staff in the terminals...
Having NO customer service staff in BA uniforms is just another fool-hardy move by the FLUMPS at Waterworld... Roll on T5. The end of BAs troubles - I THINK NOT
