PPRuNe Forums - View Single Post - Explorer Locking Up With PPRUNE
View Single Post
Old 22nd May 2000 | 01:06
  #10 (permalink)  
Mice
Guest
 
Posts: n/a
Unhappy

Gentlemen,
For any troubleshooting that you suspect interference from other programs, on the desktop, select CTL-ALT-DEL to bring up the close program box. (Do this with Internet Explorer not operating). "End Task" everything except systray and explorer. Then open IE and see if this fixes the problem. That will indicate that there is incompatibility with a running program (TSR).
If that is not successful, and you have WIN98, go to a START/RUN and type in 'sfc' which is System File Checker. This program comes with WIN98, and checks all the Windows system files have not been altered or deleted since the original installation of Windows. Do not forget to click on the 'settings' button, and ensure 'check for changed/check for deleted files' is selected first, before starting the program.
Often, a program will overwrite some of these files automatically, and install their older version which can cause some incompatibilities. Have your WIN98 CD ROM handy, and try to retain the original WIN98 files. As a rule anything with "D3** or Direct3d**" is the directX files, and if you have DirectX 7 update, ensure you update the program to accept these files if they have a LATER date/version number. Anything older datewise, generally is restored from the CD.

Hope that is not too tech for you.

BTW, the vsstat is referring to a program, and the numerics are a memory address, and this indicates a conflicting API call.
------------------
When all else fails, read the manual!

[This message has been edited by Mice (edited 21 May 2000).]