In a free market, there is a very obvious and clear way of making your views of MOL known, but for every critic he has, there is a supporter who has enjoyed his particular product brand. Staff loyalty is essential to continued success in business, but the Red Robbo days of BL and BR laying down the law will not work in a PLC that exists for profit, not as a public service. As bearcat says, it's all been said before, you won't change MOL, so if you don't like it you need to go and work for someone who has a different view of their staff - or at least professes to in public.