Firstly , beware Stubby as the visitors do read this thread and even they can SOMETIMES put two and two together.
Secondly ,I understand that the visitor told Stubby it was a pax complaint and it could have been BUT.............
Do you really know it wasn't one of the new breed of crew doing a bit of office crawling.Some of the visitors actively encourage information trading ...if you know what I mean.
Or perhaps it was a paxing crew or crew on holidays !!!!
Unfortunately you have to look over your shoulders as well these days....