Stickyb,
Do you mean DrWatson? I think this comes "out of the box" with Windows, but it's a while since I used it. Trouble is that you have to install it if you haven't already - which may be a problem with the snag noted above!
Re-reading the original post - and subsequent, nothing else I can offer at the moment but the download sounds a good idea worth trying.
InFin, the "reset" on the front panel WILL usually reboot the computer (if it doesn't I'd suspect a hardware fault as it goes pretty much straight to the cpu chip input pin) but should only be used "when all else fails", as should the "power off button", as it leaves files open and you have to go through the nausia of the "scandisk" (Win 98 or later) when you start up again.
[This message has been edited by ExSimGuy (edited 13 April 2000).]