I fly Thai very frequently. As a matter of fact I'll be flying them next week as I'm heading to Bangkok. I've found the cabin staff to be extremely accommodating and in most cases going out of their way to be helpful. Flights are always on time and meals are served even on the short domestic legs. That's something you would never see here in the USA. Peanuts and a coke! Their furnishings are no less comfortable than any other airline. Although not the best airline in South East Asia, certainly far from the worst.