I've never used them based only on the horror stories I've heard first hand from those that have. The initial free (sic) period sounds good but, as you can guess, isn't. Their is a lot of competition is Oz at the moment that beats this crowd anyway. If your after a global ISP, I use GRIC with a SIN based ISP as the account host...I wouldn't necessarily recommend them but it works for me. BTW in Oz I use the One Net unlimited plan at AUD$21.95/month and find it OK for use around the country.