Julian
That'll be because it usually is the fix (especially if you are on a network and the probelm is one of connectivity) at the end of the day quite often the alternative to a reboot is to take the PC away. Just try suggesting that to the customer
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Anyway the real fix would mean thinking about it, and that would take ones concentration away from the game of Doom one was playing <img src="cool.gif" border="0"> <img src="wink.gif" border="0">