MyTravel Airways signed a comprehensive handling agreement with Servisair at the end of the summer season 2006, saying that Servisair would be the preferred handling agent across the country (excluding BHX & MAN) for the next three years. Obviously, once TCX merges with MYT, they may want to discontinue this agreement in favour of Thomas Cook's own preferred handling agents, though I was told the deal was very lucrative, so it may be of interest for TCX to keep the circus. With regards to EMA, I had heard Thomas Cook was moving back to Servisair at some point, predominantly because we were able to offer a complete package including lounge access and CUSS bag drop facilities, but it looks like Menzies will still have them for this summer at least.
Penauille Servisair, the Global Aviation Ground Services Company 2006, has concluded a major three-year cooperation agreement with MyTravel Airways, one of the UK's leading holiday and leisure groups. Under the terms of this renewed contract, Penauille Servisair will provide full ground handling services across 21 airports across the UK.
After intensive negotiations, MyTravel Airways selected Penauille Servisair to renew their contract based upon their proven performance record of delivering high-quality services to the end Customer, the passengers.
The two companies will continue to work as business partners by renewing the multi-station deal at airports across the UK at Aberdeen, Blackpool, Belfast, Bournemouth, Bristol, Cardiff, Doncaster, Edinburgh, Nottingham East Midlands, London Gatwick, London Stansted, Glasgow, Humberside, Inverness, Jersey, Leeds, Liverpool, Luton, Newcastle, Sheffield and Durham Tees Valley airports.
Samantha Mackie, MyTravel Airways Customer Service Director comments: "We're looking forward to continuing our proactive working relationship with Penauille Servisair. They fully understand our aims of delivering consistently high levels of customer care and an outstanding holiday flight experience, whilst assisting us to maintain our excellent standards of on-time departures. We believe that it is imperative to have a partner on the ground that is not only willing to see our customer vision, but can help us to achieve it."
Darren Harding, Penauille Servisair VP Business Development Low Cost and Charter Carriers, is equally enthusiastic: "We are delighted to have forged this closer professional partnership with MyTravel. Based on our past experience, we look forward to our collaboration to enhance our business process further. We're convinced that this agreement provides a sound foundation for further developing both our business and our collaboration in the months and years ahead."
Penauille Servisair will provide comprehensive ground handling services for the MyTravel Airways' fleet of 19 Airbus 320/321/330 and 3 Boeing 757/767 aircraft. The Services provided by Penauille Servisair will include ticket desk, check-in, passenger and baggage handling, ramp services, fuelling, load control and communications, representation and accommodation, station supervision and administration, surface transport of passengers and crew, flight dispatch, Customer aftercare services and mail handling and aircraft maintenance.